Privacy Policy
At Med Care Outreach, Inc. ("Med Care Outreach," "we," "us"), a Florida nonprofit healthcare organization, we are deeply committed to respecting the privacy and preferences of everyone who visits our website or contacts us - patients, family members, caregivers, referral partners, and other visitors. Our priority is safeguarding the personal information entrusted to us. We only collect and maintain information that is knowingly provided to us, such as when you submit an inquiry form, email us, or call us.
We do not sell your information
At no point will Med Care Outreach rent, exchange, or sell personally identifiable information provided through this website. We hold that information in the highest regard and take care to protect it from unauthorized access. Access to it is limited to authorized staff members only.
When we may share information
Transparency is vital to our principles. We will only share personally identifiable information collected through this website with a third party under specific circumstances: where the law requires us to do so, where it is necessary to complete an operation you have authorized, or where you explicitly request such sharing.
Information you choose to provide
Throughout our website there are opportunities for you to provide contact information - for example, when you email us, submit an inquiry, or ask a question through our chat. If you choose to share this information, we may reach out to you for additional details or to follow up on your inquiry about our services. You can contact us at any time to restrict our use of your contact information. Your trust is paramount to us, and we want you to feel confident about your interactions with Med Care Outreach.
When you submit our inquiry form or use our website chat, the information you provide (such as your name, email address, phone number, and message) is stored securely in our own systems and is used only to respond to you. Inquiry-form submissions include a record of the consent you gave us to contact you. A notification email is sent to our own staff mailbox so we can respond promptly. We do not use outside chat vendors, marketing platforms, or call centers - your messages go directly to Med Care Outreach staff.
A note about health information: this public website is not intended to collect medical histories, diagnoses, Medicare numbers, Social Security numbers, payment information, or other sensitive health information, and we ask that you do not include such information in website forms or chat. If you become a patient, health information is collected only through appropriate secure channels and handled in accordance with applicable privacy laws and our Notice of Privacy Practices.
General website statistics
We gather basic, first-party statistics about how visitors use our website - which pages are viewed, when, the general geographic area of visitors (city and state only), and the website that referred them - to understand how people find us and to improve the site. This measurement runs entirely on our own systems:
- We never store your IP address. Your address is converted to an irreversible coded value before anything is saved, and the general city/state lookup happens on our own server - your address is not sent to any third party.
- No third-party analytics, advertising pixels, or tracking scripts are used on this website, and we do not use this information to identify or profile individual visitors.
- Statistics are kept for up to 13 months and then automatically deleted.
Links to other websites
Our website may contain links to external websites. We are not responsible for the content or privacy practices of those sites, and we encourage you to review the privacy policies of any website you visit through these links.
Questions
If you have any questions or concerns about our privacy practices, please contact us. Your feedback helps us maintain the highest standards of data protection and trustworthiness.
Email: info@medcareoutreach.org
Phone: 954-248-0096